How we handle your information and your patients’ data.

Who we are

Outreach Digital Marketing Services is a digital marketing agency based in Pune, India, working with healthcare practices in the US. For any privacy question, email info@outreachdigital.co.in.

What we collect on this website

Only what you type into our forms or tell us on a call:

• Free AI visibility report form: your name, practice name and city, website (optional), specialty, work email and number of locations.
• Contact form: your name, practice name and city, work email, phone (optional), what you need help with and your message.
• Calls and texts to our US line, +1 (470) 480-0036: your phone number and what you tell us. Calls and texts are handled through our phone provider, Quo. Calls may be recorded; when a call is recorded, we tell you at the start of the call.
• Website analytics: we use Google Analytics, which uses cookies to count visits and see which pages are most useful. You can block these cookies in your browser settings or with Google’s Analytics opt-out browser add-on.

Please do not send patient details through our forms. We ask only for business contact information.

How we use it

• To prepare and send your free AI visibility report.
• To reply to your message and book the call you asked for.
• To send information you request, and occasional marketing emails. To stop marketing emails, use the unsubscribe link in any of them, reply “No thanks”, or email info@outreachdigital.co.in. We stop within 10 business days.

We do not sell your information.

Where it is stored and who can see it

Form submissions are emailed to our two founders’ inboxes, and are seen only by the Outreach Digital team members who work on your report or request. We share them only with service providers that help us run these tools, and only for that purpose.

Patient data and HIPAA

When a practice asks us to handle patient or lead data, we sign a Business Associate Agreement (BAA) first. Under that agreement we:

• Use the data only for the work the practice asked for.
• Limit access to the named team members on the account.
• Protect every account that holds this data with two-factor sign-in.
• Tell the practice without delay if we learn of a breach, as the BAA requires.

Patient stories and testimonials

We never publish a patient story, a clinic owner’s name, a quote or a client’s results without written consent.

Healthcare advertising

Campaigns we run follow Google’s Healthcare and medicines policy and its Personalized advertising policy. Google does not allow health-based audiences, such as remarketing or customer lists built around a health condition, so we target by service, location and search intent instead.

How long we keep it

We keep report and contact requests for 24 months after our last contact with you, then delete them. If you ask us to delete them sooner, we will. Patient or lead data handled for a practice is kept and returned or deleted as set out in that practice’s BAA.

Your choices

You can ask us to show, correct or delete the information we hold about you. Email info@outreachdigital.co.in and we will reply within 7 business days.

Changes to this page

If we change how we handle information, we will update this page and the date at the top.